Apple Service Provider
Grangeburn Office & IT are based in Regional Victoria – we love to inspire, connect and empower our customers, helping them to get the most out of their devices and use of technology.
Why choose Grangeburn for Apple Support, Service & Repair.
We are uniquely based in the South West of Regional Victoria, a HUB to our community and beyond. Grangeburn provide essential specialised technical skill sets and are recognised as leaders in our service, knowledge and experience. We are passionate in delivering exceptional experience and are proud to be an Authorised Apple Service Provider and conduct repairs on iMac, MacBook, iPhone and more in our workshop. Our expert technicians are trained, qualified here to help you with anything Apple!
Our goal is to provide our customers with empowerment and support. So if you need prompt Support, Service or Repair on you Apple devices you can book in for and appointment, or just come in and see our friendly team.
Helping you with warranty repairs, broken and cracked screens, liquid damage, data recovery and software or whatever you needs are our Apple Certified technicians are here to help get you back working.
Frequently Asked Questions
- What do I need to do before I bring my device in for a service?
- How do I disable an iPhone Find my iPhone?
- How do I book an Appointment through the Apple website?
- What do I do if am not sure what is wrong with my device?
What do I need to do before I bring my device in for a service?
Before bringing your device in for service, we require that Find My iPhone is turned off on all iOS devices. We also recommend performing a backup of any important data if possible.
How do I disable "find my iPhone"?
If you have another iOS device that is linked to the same Apple ID you can go into Settings -> *YOUR NAME* -> *Find the device that you wish to remove* -> Remove from account.
If you do not have another iOS device that is linked to the same Apple ID, you can go to icloud.com and sign into your Apple ID. Making sure that the device is turned off if possible click on Find My iPhone -> All Devices -> *Find the device that you wish to remove* -> Remove from account. DO NOT PRESS REMOVE AND ERASE.
How do I book an appointment through the Apple website?
Go to https://getsupport.apple.com, sign into your Apple ID and click on the type of service you require after that select the type of issue you are having and select "Bring in for Repair". If you do not see the option to "Bring in for Repair", you can call us on 55711114 and arrange an appointment.
What do I do if I am not sure what is wrong with my device?
Give us a call at 55711114 to arrange an appointment for us to have a look at your device. Depending on the length of the appointment we may charge $70.
Labour Charges
Warranty No Charge
iOS Bench Fee $70
Mac Bench Fee $110.00
Standard Labour Fee $142.00
Per hour
Insurance Report Fee $99.00
Mac Repairs
We service the following Mac Machines
- Macbook
- Macbook Air
- Macbook Pro
- iMac
- iMac Pro
- Mac Pro
- Mac Mini
Accessories Repair
We also repair the following accessories as an Apple Authorised Service Provider:
- Airpods
- Apple Watch
- Apple Beats
- Homepod
- Apple TV
As an Apple Authorised Service Provider, we offer a complete service to Apple customers, whether a home user, business operator or government organisation
Our service department has a typical one to three business day turn-around time.
Repairs are carried out in a clean, secure environment and customers are kept informed about any cost or schedule changes.
Here are just some of the services we offer.
| iPhone Setup & Data Transfer |
| iPhone Screen Replacement |
| iPhone Battery Replacement |
| iPad Setup & Data Transfer |
| MacBook Setup & Data Transfer |
| Macbook Backup |
| Macbook Screen Replacement |
| Macbook Battery Replacement |
| iMac Setup & Data Transfer |
| iMac Screen Replacement |
| Device | Repair | Price |
| iPhone 14 | Battery Replacement | 289 |
| iPhone 14 | Display Replacement (Front) | 649 |
| iPhone 14 | Display and Back Glass Replacement | 869 |
| iPhone 14 | Back Glass Replacement | 449 |
| iPhone 14 | Camera - Rear | 449 |
| iPhone 14 Plus | Battery Replacement | 289 |
| iPhone 14 Plus | Display Replacement (Front) | 729 |
| iPhone 14 Plus | Back Glass Replacement | 489 |
| iPhone 14 Plus | Display and Back Glass Replacement | 939 |
| iPhone 14 Plus | Camera - Rear | 449 |
| iPhone 14 Pro | Rear System | 1019 |
| iPhone 14 Pro | Battery Replacement | 289 |
| iPhone 14 Pro | Display Replacement (Front) | 729 |
| iPhone 14 Pro | Camera - Rear | 509 |
| iPhone 14 Pro Max | Rear System | 1049 |
| iPhone 14 Pro Max | Battery Replacement | 289 |
| iPhone 14 Pro Max | Display Replacement (Front) | 789 |
| iPhone 14 Pro Max | Camera - Rear | 509 |
| iPhone SE (Gen 3) | Display | 419 |
| iPhone SE (Gen 3) | Camera | 299 |
| iPhone SE (Gen 3) | Battery Replacement | 239 |
| iPhone 13 | Camera - Rear | 449 |
| iPhone 13 | Rear System | 779 |
| iPhone 13 | Display | 649 |
| iPhone 13 | Battery Replacement | 259 |
| iPhone 13 mini | Camera - Rear | 449 |
| iPhone 13 mini | Rear System | 699 |
| iPhone 13 mini | Display | 579 |
| iPhone 13 mini | Battery Replacement | 259 |
| iPhone 13 Pro | Camera - Rear | 479 |
| iPhone 13 Pro | Rear System | 929 |
| iPhone 13 Pro | Display | 709 |
| iPhone 13 Pro | Battery Replacement | 259 |
| iPhone 13 Pro Max | Camera - Rear | 479 |
| iPhone 13 Pro Max | Rear System | 1019 |
| iPhone 13 Pro Max | Display | 729 |
| iPhone 13 Pro Max | Battery Replacement | 259 |
| iPhone 12 | Camera - Rear | 449 |
| iPhone 12 | Rear System | 779 |
| iPhone 12 | Display | 649 |
| iPhone 12 | Battery Replacement | 259 |
| iPhone 12 mini | Camera - Rear | 449 |
| iPhone 12 mini | Rear System | 699 |
| iPhone 12 mini | Display | 579 |
| iPhone 12 mini | Battery Replacement | 259 |
| iPhone 12 Pro | Camera - Rear | 479 |
| iPhone 12 Pro | Rear System | 929 |
| iPhone 12 Pro | Display | 649 |
| iPhone 12 Pro | Battery Replacement | 259 |
| iPhone 12 Pro Max | Camera - Rear | 479 |
| iPhone 12 Pro Max | Rear System | 1019 |
| iPhone 12 Pro Max | display | 729 |
| iPhone 12 Pro Max | Battery Replacement | 259 |
| iPhone SE (Gen 2) | Display | 419 |
| iPhone SE (Gen 2) | Battery Replacement | 239 |
| iPhone SE (Gen 2) | Rear Camera | 299 |
| iPhone 11 | Display | 489 |
| iPhone 11 | Rear Camera | 329 |
| iPhone 11 | Battery Replacement | 259 |
| iPhone 11 Pro | Display | 649 |
| iPhone 11 Pro | Rear Camera | 369 |
| iPhone 11 Pro | Battery Replacement | 259 |
| iPhone 11 Pro Max | Display | 729 |
| iPhone 11 Pro Max | Rear Camera | 369 |
| iPhone 11 Pro Max | Battery Replacement | 299 |
| iPhone XR | Display | 489 |
| iPhone XR | Camera | 329 |
| iPhone XR | Battery Replacement | 259 |
| iPhone XS | Display | 649 |
| iPhone XS | Camera | 329 |
| iPhone XS | Battery Replacement | 259 |
| iPhone XS Max | Display | 729 |
| iPhone XS Max | Camera | 329 |
| iPhone XS Max | Battery Replacement | 259 |
| iPhone X | Display | 649 |
| iPhone X | Camera | 329 |
| iPhone X | Battery Replacement | 259 |
| iPhone 8 | Display | 439 |
| iPhone 8 | Camera | 299 |
| iPhone 8 | Battery Replacement | 239 |
| iPhone 8 Plus | Display | 469 |
| iPhone 8 Plus | Camera | 329 |
| iPhone 8 Plus | Battery Replacement | 239 |
| iPhone 7 | Display | 439 |
| iPhone 7 | Battery Replacement | 239 |
| iPhone 7 Plus | Display | 469 |
| iPhone 7 Plus | Battery Replacement | 239 |
| iPhone 6s | Display | 439 |
| iPhone 6s | Battery Replacement | 239 |
| iPhone 6s Plus | Display | 469 |
| iPhone 6s Plus | Battery Replacement | 239 |
| MacBook Air (M2) | Logic Board | 989 |
| MacBook Air (M2) | Display | 989 |
| MacBook Air (M2) | Top Case | 979 |
| MacBook Air (M2) | Battery Replacement | 379 |
| Macbook Air (M1) | Logic Board | 759 |
| Macbook Air (M1) | Display | 819 |
| Macbook Air (M1) | Top Case | 719 |
| Macbook Air (M1) | Battery Replacement | 439 |
| MacBook Air (Retina, 13-inch, 2020) | Logic Board | 819 |
| MacBook Air (Retina, 13-inch, 2020) | Display | 819 |
| MacBook Air (Retina, 13-inch, 2020) | Top Case | 719 |
| MacBook Air (Retina, 13-inch, 2020) | Battery Replacement | 439 |
| MacBook Air (Retina, 13-inch, 2019) | Logic Board | 819 |
| MacBook Air (Retina, 13-inch, 2019) | Display | 819 |
| MacBook Air (Retina, 13-inch, 2019) | Top Case | 719 |
| MacBook Air (Retina, 13-inch, 2019) | Battery Replacement | 439 |
| MacBook Air (Retina, 13-inch, 2018) | Logic Board | 819 |
| MacBook Air (Retina, 13-inch, 2018) | Display | 819 |
| MacBook Air (Retina, 13-inch, 2018) | Top Case | 719 |
| MacBook Air (Retina, 13-inch, 2018) | Battery Replacement | 439 |
| MacBook Pro (16-inch, 2023) | Display | 1499 |
| MacBook Pro (16-inch, 2023) | Logic Board | 1319 |
| MacBook Pro (16-inch, 2023) | Top Case | 1389 |
| MacBook Pro (16-inch, 2023) | Battery (Top Case) | 699 |
| MacBook Pro (14-inch, 2023) | Display | 1329 |
| MacBook Pro (14-inch, 2023) | Logic Board | 1149 |
| MacBook Pro (14-inch, 2023) | Top Case | 1219 |
| MacBook Pro (14-inch, 2023) | Battery (Top Case) | 699 |
| MacBook Pro (13-inch, M2, 2022) | Display | 1069 |
| MacBook Pro (13-inch, M2, 2022) | Logic Board | 1069 |
| MacBook Pro (13-inch, M2, 2022) | Top Case | 1149 |
| MacBook Pro (13-inch, M2, 2022) | Battery (Top Case) | 629 |
| MacBook Pro (16-inch, 2021) | Display | 1499 |
| MacBook Pro (16-inch, 2021) | Logic Board | 1319 |
| MacBook Pro (16-inch, 2021) | Top Case | 1389 |
| MacBook Pro (16-inch, 2021) | Battery (Top Case) | 699 |
| MacBook Pro (14-inch,2021) | Display | 1329 |
| MacBook Pro (14-inch,2021) | Logic Board | 1149 |
| MacBook Pro (14-inch,2021) | Top Case | 1219 |
| MacBook Pro (14-inch,2021) | Battery (Top Case) | 699 |
| MacBook Pro (13-inch, M1, 2020) | Display | 1079 |
| MacBook Pro (13-inch, M1, 2020) | Logic Board | 999 |
| MacBook Pro (13-inch, M1, 2020) | Top Case | 1149 |
| MacBook Pro (13-inch, M1, 2020) | Battery (Top Case) | 629 |
| MacBook Pro (13-inch, 2020, 2 TBT3) | Display | 1079 |
| MacBook Pro (13-inch, 2020, 2 TBT3) | Logic Board | 1079 |
| MacBook Pro (13-inch, 2020, 2 TBT3) | Top Case | 1149 |
| MacBook Pro (13-inch, 2020, 2 TBT3) | Battery (Top Case) | 629 |
| MACBOOK PRO (13-INCH, 2020, 4 TBT3) | Display | 1079 |
| MACBOOK PRO (13-INCH, 2020, 4 TBT3) | Logic Board | 1079 |
| MACBOOK PRO (13-INCH, 2020, 4 TBT3) | Top Case | 1149 |
| MACBOOK PRO (13-INCH, 2020, 4 TBT3) | Battery (Top Case) | 629 |
| MacBook Pro (16-inch, 2019) | Display | 1249 |
| MacBook Pro (16-inch, 2019) | Logic Board | 1319 |
| MacBook Pro (16-inch, 2019) | Top Case | 1389 |
| MacBook Pro (16-inch, 2019) | Battery (Top Case) | 699 |
| MacBook Pro (15-inch, 2019) | Display | 1249 |
| MacBook Pro (15-inch, 2019) | Logic Board | 1319 |
| MacBook Pro (15-inch, 2019) | Top Case | 1389 |
| MacBook Pro (15-inch, 2019) | Battery (Top Case) | 699 |
| MacBook Pro (13-inch, 2019, 2 TBT3) | Display | 1079 |
| MacBook Pro (13-inch, 2019, 2 TBT3) | Logic Board | 1079 |
| MacBook Pro (13-inch, 2019, 2 TBT3) | Top Case | 1149 |
| MacBook Pro (13-inch, 2019, 2 TBT3) | Battery (Top Case) | 629 |
| MacBook Pro (13-inch, 2019, 4 TBT3) | Display | 1079 |
| MacBook Pro (13-inch, 2019, 4 TBT3) | Logic Board | 1079 |
| MacBook Pro (13-inch, 2019, 4 TBT3) | Top Case | 1149 |
| MacBook Pro (13-inch, 2019, 4 TBT3) | Battery (Top Case) | 629 |
| MacBook Pro (15-inch, 2018) | Display | 1249 |
| MacBook Pro (15-inch, 2018) | Logic Board | 1319 |
| MacBook Pro (15-inch, 2018) | Top Case | 1389 |
| MacBook Pro (15-inch, 2018) | Battery (Top Case) | 699 |
| MacBook Pro (13-inch, 2018, 4 TBT3) | Display | 1079 |
| MacBook Pro (13-inch, 2018, 4 TBT3) | Logic Board | 1079 |
| MacBook Pro (13-inch, 2018, 4 TBT3) | Top Case | 1149 |
| MacBook Pro (13-inch, 2018, 4 TBT3) | Battery (Top Case) | 629 |
| iMac (24-inch, M1, 2021) | Display | 1229 |
| iMac (24-inch, M1, 2021) | Logic Board | 979 |
| iMac (Retina 5K, 27-inch, 2020) | Display | 1399 |
| iMac (Retina 5K, 27-inch, 2020) | Logic Board | 1219 |
| iMac (Retina 5K, 27-inch, 2020) | Power Supply | 479 |
| iMac (Retina 5K, 27-inch, 2019) | Display | 1399 |
| iMac (Retina 5K, 27-inch, 2019) | Logic Board | 1219 |
| iMac (Retina 5K, 27-inch, 2019) | Power Supply | 479 |
| iMac (Retina 4K, 21.5-inch, 2019) | Display | 1059 |
| iMac (Retina 4K, 21.5-inch, 2019) | Logic Board | 1049 |
| iMac (Retina 4K, 21.5-inch, 2019) | Power Supply | 469 |
| iMac (Retina 5K, 27-inch, 2017) | Display | 1399 |
| iMac (Retina 5K, 27-inch, 2017) | Logic Board | 1219 |
| iMac (Retina 5K, 27-inch, 2017) | Power Supply | 479 |
| iMac (Retina 4K, 21.5-inch, 2017) | Display | 1059 |
| iMac (Retina 4K, 21.5-inch, 2017) | Logic Board | 1049 |
| iMac (Retina 4K, 21.5-inch, 2017) | Power Supply | 469 |
| iMac (21.5-inch, 2017) | Display | 1059 |
| iMac (21.5-inch, 2017) | Logic Board | 1049 |
| iMac (21.5-inch, 2017) | Power Supply | 469 |