Grangeburn Office & IT are based in Regional Victoria – we love to inspire, connect and empower our customers, helping them to get the most out of their devices and use of technology. 

 

 

Why choose Grangeburn for Apple Support, Service & Repair.

We are uniquely based in the South West of Regional Victoria, a HUB to our community and beyond. Grangeburn provide essential specialised technical skill sets and are recognised as leaders in our service, knowledge and experience. We are passionate in delivering exceptional experience and are proud to be an Authorised Apple Service Provider and conduct repairs on iMac, MacBook, iPhone and more in our workshop. Our expert technicians are trained, qualified here to help you with anything Apple!

Our goal is to provide our customers with empowerment and support. So if you need prompt Support, Service or Repair on you Apple devices you can book in for and appointment, or just come in and see our friendly team. 

Helping you with warranty repairs, broken and cracked screens, liquid damage, data recovery and software or whatever you needs are our Apple Certified technicians are here to help get you back working.

 

Frequently Asked Questions

  • What do I need to do before I bring my device in for a service?
  • How do I disable an iPhone Find my iPhone?
  • How do I book an Appointment through the Apple website?
  • What do I do if am not sure what is wrong with my device?

What do I need to do before I bring my device in for a service?
Before bringing your device in for service, we require that Find My iPhone is turned off on all iOS devices. We also recommend performing a backup of any important data if possible.

How do I disable "find my iPhone"?
If you have another iOS device that is linked to the same Apple ID you can go into Settings -> *YOUR NAME* -> *Find the device that you wish to remove* -> Remove from account.
If you do not have another iOS device that is linked to the same Apple ID, you can go to icloud.com and sign into your Apple ID. Making sure that the device is turned off if possible click on Find My iPhone -> All Devices -> *Find the device that you wish to remove* -> Remove from account. DO NOT PRESS REMOVE AND ERASE.

How do I book an appointment through the Apple website?
Go to https://getsupport.apple.com, sign into your Apple ID and click on the type of service you require after that select the type of issue you are having and select "Bring in for Repair". If you do not see the option to "Bring in for Repair", you can call us on 55711114 and arrange an appointment.

What do I do if I am not sure what is wrong with my device? 
Give us a call at 55711114 to arrange an appointment for us to have a look at your device. Depending on the length of the appointment we may charge $70.

 

 

Labour Charges

Warranty                                 No Charge

 

iOS Bench Fee                         $70

 

Mac Bench Fee                       $110.00

 

Standard Labour Fee              $142.00

Per hour

 

Insurance Report Fee             $99.00

Mac Repairs

We service the following Mac Machines

  • Macbook
  • Macbook Air
  • Macbook Pro
  • iMac
  • iMac Pro
  • Mac Pro
  • Mac Mini

Accessories Repair

We also repair the following accessories as an Apple Authorised Service Provider:

  • Airpods
  • Apple Watch
  • Apple Beats
  • Homepod
  • Apple TV

 

As an Apple Authorised Service Provider, we offer a complete service to Apple customers, whether a home user, business operator or government organisation
Our service department has a typical one to three business day turn-around time.
Repairs are carried out in a clean, secure environment and customers are kept informed about any cost or schedule changes.

Here are just some of the services we offer.

 

iPhone Setup & Data Transfer
iPhone Screen Replacement
iPhone Battery Replacement
iPad Setup & Data Transfer
MacBook Setup & Data Transfer
Macbook Backup
Macbook Screen Replacement
Macbook Battery Replacement
iMac Setup & Data Transfer
iMac Screen Replacement

 

Product Repair Type Cost
iPhone 11 Battery Replacement 209
iPhone 11 Display Replacement (Front) 469
iPhone 11 Pro Battery Replacement 209
iPhone 11 Pro Display Replacement (Front) 619
iPhone 11 Pro Max Battery Replacement 209
iPhone 11 Pro Max Display Replacement (Front) 699
iPhone 12 Rear System 749
iPhone 12 Battery Replacement 209
iPhone 12 Display Replacement (Front) 619
iPhone 12 mini Rear System 669
iPhone 12 mini Battery Replacement 209
iPhone 12 mini Display Replacement (Front) 549
iPhone 12 Pro Rear System 899
iPhone 12 Pro Battery Replacement 209
iPhone 12 Pro Display Replacement (Front) 619
iPhone 12 Pro Max Rear System 969
iPhone 12 Pro Max Battery Replacement 209
iPhone 12 Pro Max Display Replacement (Front) 699
iPhone 13 Rear System 749
iPhone 13 Battery Replacement 209
iPhone 13 Display Replacement (Front) 619
iPhone 13 mini Rear System 669
iPhone 13 mini Display Replacement (Front) 549
iPhone 13 mini Battery Replacement 209
iPhone 13 Pro Rear System 899
iPhone 13 Pro Battery Replacement 209
iPhone 13 Pro Display Replacement (Front) 619
iPhone 13 Pro Max Rear System 969
iPhone 13 Pro Max Battery Replacement 209
iPhone 13 Pro Max Display Replacement (Front) 699
iPhone 6s Battery Replacement 179
iPhone 6s Display Replacement (Front) 429
iPhone 6s Plus Battery Replacement 179
iPhone 6s Plus Display Replacement (Front) 449
iPhone 7 Battery Replacement 179
iPhone 7 Display Replacement (Front) 429
iPhone 7 Plus Battery Replacement 179
iPhone 7 Plus Display Replacement (Front) 449
iPhone 8 Battery Replacement 179
iPhone 8 Display Replacement (Front) 429
iPhone 8 Plus Battery Replacement 179
iPhone 8 Plus Display Replacement (Front) 449
iPhone SE (2nd generation) Battery Replacement 179
iPhone SE (2nd generation) Display Replacement (Front) 399
iPhone SE (3rd generation) Battery Replacement 179
iPhone SE (3rd generation) Display Replacement (Front) 399
iPhone X Battery Replacement 209
iPhone X Display Replacement (Front) 619
iPhone XR Battery Replacement 209
iPhone XR Display Replacement (Front) 469
iPhone XS Battery Replacement 209
iPhone XS Display Replacement (Front) 619
iPhone XS Max Battery Replacement 209
iPhone XS Max Display Replacement (Front) 699