Grangeburn Office & IT are based in Regional Victoria – we love to inspire, connect and empower our customers, helping them to get the most out of their devices and use of technology. 

 

 

Why choose Grangeburn for Apple Support, Service & Repair.

We are uniquely based in the South West of Regional Victoria, a HUB to our community and beyond. Grangeburn provide essential specialised technical skill sets and are recognised as leaders in our service, knowledge and experience. We are passionate in delivering exceptional experience and are proud to be an Authorised Apple Service Provider and conduct repairs on iMac, MacBook, iPhone and more in our workshop. Our expert technicians are trained, qualified here to help you with anything Apple!

Our goal is to provide our customers with empowerment and support. So if you need prompt Support, Service or Repair on you Apple devices you can book in for and appointment, or just come in and see our friendly team. 

Helping you with warranty repairs, broken and cracked screens, liquid damage, data recovery and software or whatever you needs are our Apple Certified technicians are here to help get you back working.

 

Frequently Asked Questions

  • What do I need to do before I bring my device in for a service?
  • How do I disable an iPhone Find my iPhone?
  • How do I book an Appointment through the Apple website?
  • What do I do if am not sure what is wrong with my device?

What do I need to do before I bring my device in for a service?
Before bringing your device in for service, we require that Find My iPhone is turned off on all iOS devices. We also recommend performing a backup of any important data if possible.

How do I disable "find my iPhone"?
If you have another iOS device that is linked to the same Apple ID you can go into Settings -> *YOUR NAME* -> *Find the device that you wish to remove* -> Remove from account.
If you do not have another iOS device that is linked to the same Apple ID, you can go to icloud.com and sign into your Apple ID. Making sure that the device is turned off if possible click on Find My iPhone -> All Devices -> *Find the device that you wish to remove* -> Remove from account. DO NOT PRESS REMOVE AND ERASE.

How do I book an appointment through the Apple website?
Go to https://getsupport.apple.com, sign into your Apple ID and click on the type of service you require after that select the type of issue you are having and select "Bring in for Repair". If you do not see the option to "Bring in for Repair", you can call us on 55711114 and arrange an appointment.

What do I do if I am not sure what is wrong with my device? 
Give us a call at 55711114 to arrange an appointment for us to have a look at your device. Depending on the length of the appointment we may charge $70.

 

 

Labour Charges

Warranty                                 No Charge

 

iOS Bench Fee                         $70

 

Mac Bench Fee                       $110.00

 

Standard Labour Fee              $142.00

Per hour

 

Insurance Report Fee             $99.00

Mac Repairs

We service the following Mac Machines

  • Macbook
  • Macbook Air
  • Macbook Pro
  • iMac
  • iMac Pro
  • Mac Pro
  • Mac Mini

Accessories Repair

We also repair the following accessories as an Apple Authorised Service Provider:

  • Airpods
  • Apple Watch
  • Apple Beats
  • Homepod
  • Apple TV

 

As an Apple Authorised Service Provider, we offer a complete service to Apple customers, whether a home user, business operator or government organisation
Our service department has a typical one to three business day turn-around time.
Repairs are carried out in a clean, secure environment and customers are kept informed about any cost or schedule changes.

Here are just some of the services we offer.

 

iPhone Setup & Data Transfer
iPhone Screen Replacement
iPhone Battery Replacement
iPad Setup & Data Transfer
MacBook Setup & Data Transfer
Macbook Backup
Macbook Screen Replacement
Macbook Battery Replacement
iMac Setup & Data Transfer
iMac Screen Replacement

 

Device Repair Price
     
iPhone 14 Battery Replacement 289
iPhone 14 Display Replacement (Front) 649
iPhone 14 Display and Back Glass Replacement 869
iPhone 14 Back Glass Replacement 449
iPhone 14 Camera - Rear 449
     
iPhone 14 Plus Battery Replacement 289
iPhone 14 Plus Display Replacement (Front) 729
iPhone 14 Plus Back Glass Replacement 489
iPhone 14 Plus Display and Back Glass Replacement 939
iPhone 14 Plus Camera - Rear 449
     
iPhone 14 Pro Rear System 1019
iPhone 14 Pro Battery Replacement 289
iPhone 14 Pro Display Replacement (Front) 729
iPhone 14 Pro Camera - Rear 509
     
iPhone 14 Pro Max Rear System 1049
iPhone 14 Pro Max Battery Replacement 289
iPhone 14 Pro Max Display Replacement (Front) 789
iPhone 14 Pro Max Camera - Rear 509
     
iPhone SE (Gen 3) Display 419
iPhone SE (Gen 3) Camera 299
iPhone SE (Gen 3) Battery Replacement 239
     
iPhone 13 Camera - Rear 449
iPhone 13 Rear System 779
iPhone 13 Display 649
iPhone 13 Battery Replacement 259
     
iPhone 13 mini Camera - Rear 449
iPhone 13 mini Rear System 699
iPhone 13 mini Display 579
iPhone 13 mini Battery Replacement 259
     
iPhone 13 Pro Camera - Rear 479
iPhone 13 Pro Rear System 929
iPhone 13 Pro Display 709
iPhone 13 Pro Battery Replacement 259
     
iPhone 13 Pro Max Camera - Rear 479
iPhone 13 Pro Max Rear System 1019
iPhone 13 Pro Max Display 729
iPhone 13 Pro Max Battery Replacement 259
     
iPhone 12 Camera - Rear 449
iPhone 12 Rear System 779
iPhone 12 Display 649
iPhone 12 Battery Replacement 259
     
iPhone 12 mini Camera - Rear 449
iPhone 12 mini Rear System 699
iPhone 12 mini Display 579
iPhone 12 mini Battery Replacement 259
     
iPhone 12 Pro Camera - Rear 479
iPhone 12 Pro Rear System 929
iPhone 12 Pro Display 649
iPhone 12 Pro Battery Replacement 259
     
iPhone 12 Pro Max Camera - Rear 479
iPhone 12 Pro Max Rear System 1019
iPhone 12 Pro Max display 729
iPhone 12 Pro Max Battery Replacement 259
     
iPhone SE (Gen 2) Display 419
iPhone SE (Gen 2) Battery Replacement 239
iPhone SE (Gen 2) Rear Camera 299
     
iPhone 11 Display 489
iPhone 11 Rear Camera 329
iPhone 11 Battery Replacement 259
     
iPhone 11 Pro Display 649
iPhone 11 Pro Rear Camera 369
iPhone 11 Pro Battery Replacement 259
     
iPhone 11 Pro Max Display 729
iPhone 11 Pro Max Rear Camera 369
iPhone 11 Pro Max Battery Replacement 299
     
iPhone XR Display 489
iPhone XR Camera 329
iPhone XR Battery Replacement 259
     
iPhone XS Display 649
iPhone XS Camera 329
iPhone XS Battery Replacement 259
     
iPhone XS Max Display 729
iPhone XS Max Camera 329
iPhone XS Max Battery Replacement 259
     
iPhone X Display 649
iPhone X Camera 329
iPhone X Battery Replacement 259
     
iPhone 8 Display 439
iPhone 8 Camera 299
iPhone 8 Battery Replacement 239
     
iPhone 8 Plus Display 469
iPhone 8 Plus Camera 329
iPhone 8 Plus Battery Replacement 239
     
iPhone 7 Display 439
iPhone 7 Battery Replacement 239
     
iPhone 7 Plus Display 469
iPhone 7 Plus Battery Replacement 239
     
iPhone 6s Display 439
iPhone 6s Battery Replacement 239
     
iPhone 6s Plus Display 469
iPhone 6s Plus Battery Replacement 239
     
MacBook Air (M2) Logic Board 989
MacBook Air (M2) Display 989
MacBook Air (M2) Top Case 979
MacBook Air (M2) Battery Replacement 379
     
Macbook Air (M1) Logic Board 759
Macbook Air (M1) Display 819
Macbook Air (M1) Top Case 719
Macbook Air (M1) Battery Replacement 439
     
MacBook Air (Retina, 13-inch, 2020) Logic Board 819
MacBook Air (Retina, 13-inch, 2020) Display 819
MacBook Air (Retina, 13-inch, 2020) Top Case 719
MacBook Air (Retina, 13-inch, 2020) Battery Replacement 439
     
MacBook Air (Retina, 13-inch, 2019) Logic Board 819
MacBook Air (Retina, 13-inch, 2019) Display 819
MacBook Air (Retina, 13-inch, 2019) Top Case 719
MacBook Air (Retina, 13-inch, 2019) Battery Replacement 439
     
MacBook Air (Retina, 13-inch, 2018) Logic Board 819
MacBook Air (Retina, 13-inch, 2018) Display 819
MacBook Air (Retina, 13-inch, 2018) Top Case 719
MacBook Air (Retina, 13-inch, 2018) Battery Replacement 439
     
MacBook Pro (16-inch, 2023) Display 1499
MacBook Pro (16-inch, 2023) Logic Board 1319
MacBook Pro (16-inch, 2023) Top Case 1389
MacBook Pro (16-inch, 2023) Battery (Top Case) 699
     
MacBook Pro (14-inch, 2023) Display 1329
MacBook Pro (14-inch, 2023) Logic Board 1149
MacBook Pro (14-inch, 2023) Top Case 1219
MacBook Pro (14-inch, 2023) Battery (Top Case) 699
     
MacBook Pro (13-inch, M2, 2022) Display 1069
MacBook Pro (13-inch, M2, 2022) Logic Board 1069
MacBook Pro (13-inch, M2, 2022) Top Case 1149
MacBook Pro (13-inch, M2, 2022) Battery (Top Case) 629
     
MacBook Pro (16-inch, 2021) Display 1499
MacBook Pro (16-inch, 2021) Logic Board 1319
MacBook Pro (16-inch, 2021) Top Case 1389
MacBook Pro (16-inch, 2021) Battery (Top Case) 699
     
MacBook Pro (14-inch,2021) Display 1329
MacBook Pro (14-inch,2021) Logic Board 1149
MacBook Pro (14-inch,2021) Top Case 1219
MacBook Pro (14-inch,2021) Battery (Top Case) 699
     
MacBook Pro (13-inch, M1, 2020) Display 1079
MacBook Pro (13-inch, M1, 2020) Logic Board 999
MacBook Pro (13-inch, M1, 2020) Top Case 1149
MacBook Pro (13-inch, M1, 2020) Battery (Top Case) 629
     
MacBook Pro (13-inch, 2020, 2 TBT3) Display 1079
MacBook Pro (13-inch, 2020, 2 TBT3) Logic Board 1079
MacBook Pro (13-inch, 2020, 2 TBT3) Top Case 1149
MacBook Pro (13-inch, 2020, 2 TBT3) Battery (Top Case) 629
     
MACBOOK PRO (13-INCH, 2020, 4 TBT3) Display 1079
MACBOOK PRO (13-INCH, 2020, 4 TBT3) Logic Board 1079
MACBOOK PRO (13-INCH, 2020, 4 TBT3) Top Case 1149
MACBOOK PRO (13-INCH, 2020, 4 TBT3) Battery (Top Case) 629
     
MacBook Pro (16-inch, 2019) Display 1249
MacBook Pro (16-inch, 2019) Logic Board 1319
MacBook Pro (16-inch, 2019) Top Case 1389
MacBook Pro (16-inch, 2019) Battery (Top Case) 699
     
MacBook Pro (15-inch, 2019) Display 1249
MacBook Pro (15-inch, 2019) Logic Board 1319
MacBook Pro (15-inch, 2019) Top Case 1389
MacBook Pro (15-inch, 2019) Battery (Top Case) 699
     
MacBook Pro (13-inch, 2019, 2 TBT3) Display 1079
MacBook Pro (13-inch, 2019, 2 TBT3) Logic Board 1079
MacBook Pro (13-inch, 2019, 2 TBT3) Top Case 1149
MacBook Pro (13-inch, 2019, 2 TBT3) Battery (Top Case) 629
     
MacBook Pro (13-inch, 2019, 4 TBT3) Display 1079
MacBook Pro (13-inch, 2019, 4 TBT3) Logic Board 1079
MacBook Pro (13-inch, 2019, 4 TBT3) Top Case 1149
MacBook Pro (13-inch, 2019, 4 TBT3) Battery (Top Case) 629
     
MacBook Pro (15-inch, 2018) Display 1249
MacBook Pro (15-inch, 2018) Logic Board 1319
MacBook Pro (15-inch, 2018) Top Case 1389
MacBook Pro (15-inch, 2018) Battery (Top Case) 699
     
MacBook Pro (13-inch, 2018, 4 TBT3) Display 1079
MacBook Pro (13-inch, 2018, 4 TBT3) Logic Board 1079
MacBook Pro (13-inch, 2018, 4 TBT3) Top Case 1149
MacBook Pro (13-inch, 2018, 4 TBT3) Battery (Top Case) 629
     
iMac (24-inch, M1, 2021) Display 1229
iMac (24-inch, M1, 2021) Logic Board 979
     
iMac (Retina 5K, 27-inch, 2020) Display 1399
iMac (Retina 5K, 27-inch, 2020) Logic Board 1219
iMac (Retina 5K, 27-inch, 2020) Power Supply 479
     
iMac (Retina 5K, 27-inch, 2019) Display 1399
iMac (Retina 5K, 27-inch, 2019) Logic Board 1219
iMac (Retina 5K, 27-inch, 2019) Power Supply 479
     
iMac (Retina 4K, 21.5-inch, 2019) Display 1059
iMac (Retina 4K, 21.5-inch, 2019) Logic Board 1049
iMac (Retina 4K, 21.5-inch, 2019) Power Supply 469
     
iMac (Retina 5K, 27-inch, 2017) Display 1399
iMac (Retina 5K, 27-inch, 2017) Logic Board 1219
iMac (Retina 5K, 27-inch, 2017) Power Supply 479
     
iMac (Retina 4K, 21.5-inch, 2017) Display 1059
iMac (Retina 4K, 21.5-inch, 2017) Logic Board 1049
iMac (Retina 4K, 21.5-inch, 2017) Power Supply 469
     
iMac (21.5-inch, 2017) Display 1059
iMac (21.5-inch, 2017) Logic Board 1049
iMac (21.5-inch, 2017) Power Supply 469