Apple Service Provider
Grangeburn Office & IT are based in Regional Victoria – we love to inspire, connect and empower our customers, helping them to get the most out of their devices and use of technology.
Why choose Grangeburn for Apple Support, Service & Repair.
We are uniquely based in the South West of Regional Victoria, a HUB to our community and beyond. Grangeburn provide essential specialised technical skill sets and are recognised as leaders in our service, knowledge and experience. We are passionate in delivering exceptional experience and are proud to be an Authorised Apple Service Provider and conduct repairs on iMac, MacBook, iPhone and more in our workshop. Our expert technicians are trained, qualified here to help you with anything Apple!
Our goal is to provide our customers with empowerment and support. So if you need prompt Support, Service or Repair on you Apple devices you can book in for and appointment, or just come in and see our friendly team.
Helping you with warranty repairs, broken and cracked screens, liquid damage, data recovery and software or whatever you needs are our Apple Certified technicians are here to help get you back working.
Frequently Asked Questions
- What do I need to do before I bring my device in for a service?
- How do I disable an iPhone Find my iPhone?
- How do I book an Appointment through the Apple website?
- What do I do if am not sure what is wrong with my device?
What do I need to do before I bring my device in for a service?
Before bringing your device in for service, we require that Find My iPhone is turned off on all iOS devices. We also recommend performing a backup of any important data if possible.
How do I disable "find my iPhone"?
Go to support.apple.com/en-au/guide/icloud
How do I book an appointment through the Apple website?
Go to https://getsupport.apple.com, sign into your Apple ID and click on the type of service you require after that select the type of issue you are having and select "Bring in for Repair". If you do not see the option to "Bring in for Repair", you can call us on 55711114 and arrange an appointment.
What do I do if I am not sure what is wrong with my device?
Give us a call at 55711114 to arrange an appointment for us to have a look at your device. Depending on the length of the appointment we may charge $70.
Labour Charges
Warranty No Charge
iOS Bench Fee $70
Mac Bench Fee $110.00
Standard Labour Fee $142.00
Per hour
Insurance Report Fee $99.00
Mac Repairs
We service the following Mac Machines
- Macbook
- Macbook Air
- Macbook Pro
- iMac
- iMac Pro
- Mac Pro
- Mac Mini
Accessories Repair
We also repair the following accessories as an Apple Authorised Service Provider:
- Airpods
- Apple Watch
- Apple Beats
- Homepod
- Apple TV
As an Apple Authorised Service Provider, we offer a complete service to Apple customers, whether a home user, business operator or government organisation
Our service department has a typical one to three business day turn-around time.
Repairs are carried out in a clean, secure environment and customers are kept informed about any cost or schedule changes.
Here are just some of the services we offer.
| iPhone Setup & Data Transfer |
| iPhone Screen Replacement |
| iPhone Battery Replacement |
| iPad Setup & Data Transfer |
| MacBook Setup & Data Transfer |
| Macbook Backup |
| Macbook Screen Replacement |
| Macbook Battery Replacement |
| iMac Setup & Data Transfer |
| iMac Screen Replacement |
| Product | Repair Type | Cost |
| iPhone 11 | Battery Replacement | 209 |
| iPhone 11 | Display Replacement (Front) | 469 |
| iPhone 11 Pro | Battery Replacement | 209 |
| iPhone 11 Pro | Display Replacement (Front) | 619 |
| iPhone 11 Pro Max | Battery Replacement | 209 |
| iPhone 11 Pro Max | Display Replacement (Front) | 699 |
| iPhone 12 | Rear System | 749 |
| iPhone 12 | Battery Replacement | 209 |
| iPhone 12 | Display Replacement (Front) | 619 |
| iPhone 12 mini | Rear System | 669 |
| iPhone 12 mini | Battery Replacement | 209 |
| iPhone 12 mini | Display Replacement (Front) | 549 |
| iPhone 12 Pro | Rear System | 899 |
| iPhone 12 Pro | Battery Replacement | 209 |
| iPhone 12 Pro | Display Replacement (Front) | 619 |
| iPhone 12 Pro Max | Rear System | 969 |
| iPhone 12 Pro Max | Battery Replacement | 209 |
| iPhone 12 Pro Max | Display Replacement (Front) | 699 |
| iPhone 13 | Rear System | 749 |
| iPhone 13 | Battery Replacement | 209 |
| iPhone 13 | Display Replacement (Front) | 619 |
| iPhone 13 mini | Rear System | 669 |
| iPhone 13 mini | Display Replacement (Front) | 549 |
| iPhone 13 mini | Battery Replacement | 209 |
| iPhone 13 Pro | Rear System | 899 |
| iPhone 13 Pro | Battery Replacement | 209 |
| iPhone 13 Pro | Display Replacement (Front) | 619 |
| iPhone 13 Pro Max | Rear System | 969 |
| iPhone 13 Pro Max | Battery Replacement | 209 |
| iPhone 13 Pro Max | Display Replacement (Front) | 699 |
| iPhone 6s | Battery Replacement | 179 |
| iPhone 6s | Display Replacement (Front) | 429 |
| iPhone 6s Plus | Battery Replacement | 179 |
| iPhone 6s Plus | Display Replacement (Front) | 449 |
| iPhone 7 | Battery Replacement | 179 |
| iPhone 7 | Display Replacement (Front) | 429 |
| iPhone 7 Plus | Battery Replacement | 179 |
| iPhone 7 Plus | Display Replacement (Front) | 449 |
| iPhone 8 | Battery Replacement | 179 |
| iPhone 8 | Display Replacement (Front) | 429 |
| iPhone 8 Plus | Battery Replacement | 179 |
| iPhone 8 Plus | Display Replacement (Front) | 449 |
| iPhone SE (2nd generation) | Battery Replacement | 179 |
| iPhone SE (2nd generation) | Display Replacement (Front) | 399 |
| iPhone SE (3rd generation) | Battery Replacement | 179 |
| iPhone SE (3rd generation) | Display Replacement (Front) | 399 |
| iPhone X | Battery Replacement | 209 |
| iPhone X | Display Replacement (Front) | 619 |
| iPhone XR | Battery Replacement | 209 |
| iPhone XR | Display Replacement (Front) | 469 |
| iPhone XS | Battery Replacement | 209 |
| iPhone XS | Display Replacement (Front) | 619 |
| iPhone XS Max | Battery Replacement | 209 |
| iPhone XS Max | Display Replacement (Front) | 699 |